Return and Exchange Policy

We want you to be completely satisfied with your purchase. If you have any concerns or issues with your order, please review our return policy below:

Eligibility for Returns:

Items must be returned within 14 days of the purchase date for store credit.
Items must be unused, unworn, and in new condition.
Original tags must be attached.
Undergarments, bodysuits, gift cards, and discounted or sale items are non-returnable.

Online Order Return Process:

To initiate a return, please contact our customer service at hello@lemonsandlimesboutique.com within 2 days of receiving your order.
Provide your order number and details about the items you wish to return.
Our customer service team will guide you through the return process.

Return Shipping:

Customers are responsible for the cost of return shipping.
We recommend using a trackable shipping service and purchasing shipping insurance.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If the return is approved, a refund will be processed to your original method of payment.
Please allow 7 business days for the refund to be reflected in your account.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.

In-Store Returns:

Items purchased online can also be returned at our physical store. Please bring the original receipt.

Final Sale Items: